Delivery and return

Delivery

The package is delivered to the address indicated when ordering.

Delivery is possible in the following countries : France, Belgium, Luxembourg, Netherlands, Germany, Italy, Spain and Portugal.

Delivery is by Colissimo between 48 hours and 7 days for French territory, between 48 hours and 15 days for other countries, with a tracking number. 

Shipping costs vary depending on the destination and the weight of the package. 

Delivery is free from 40€ (France) and 50€ (Europe).

Return policy

The return policy is valid only in the case of a damaged item.

If you receive one or more damaged items, you can request a refund or an exchange of these items, within 15 days of receipt of your package.

For this, contact me by email at : barbara.phelipon@gmail.com, you will be asked to send photos of the items in question, as well as a copy of your invoice. After verification, you will be able to request a refund or a new shipment of these items (if they are still available in stock).